These general conditions of sale apply exclusively between Anne DEFROMONT and any person visiting or making a purchase via the site

These general conditions of sale may, however, be subject to modification. The applicable conditions are those on the website on the date your order is placed.


Anne DEFROMONT is a brand registered by the S.A.R.L. DEFROMONT, head office located 165 rue du chevaleret - 75013 Paris - France,

Telephone: - SIRET: 483136529 00037.


Photos are for illustrative purposes. We invite you to refer to the description of each product to find out its characteristics. Product dimensions are given for information only. In case of a manifest error between the characteristics of the product and its representation, Anne DEFROMONT cannot be held liable.


Sales prices are indicated in euros, all taxes included (20%), excluding shipping costs.

All orders regardless of their origin are payable in euros.

Anne DEFROMONT reserves the right to modify its prices at any time but the products will be invoiced on the basis of the prices at the time the orders are recorded.


We can accept your orders while stocks last. The jewelry presented may be out of stock at the time your order is placed. If these items are unavailable, we will inform you by email as soon as possible and will reimburse you upon receipt of your payment if it has already been made.

Anne DEFROMONT will endeavor to satisfy your requests. However, she cannot be held liable in case of of temporary or permanent unavailability of products.


The guest account allows you to place an order without creating an account. Returning merchandise is not possible with a guest account. If your order was placed by a guest account, go to the home page, "Information" section, "Guest order tracking" and transform your guest account into a customer account in order to exercise your right of withdrawal.


Your account is the first step to placing an order. It will also allow you to place your next orders very quickly and track their shipment. You must create an account, either by clicking on the "Connection" section at the top right of the screen or during the ordering process.

You will be asked for information, as well as a password, to continue your registration (title, first name, last name, year of birth, email address, postal code, etc.). You undertake to provide true and sincere information and to inform Anne DEFROMONT of any changes concerning them. It is specified here that these elements are confidential

You can modify your personal data stored in your account at any time. Click on “Login” and identify yourself: enter your email address and password.

You will be solely responsible for the consequences of the use of your account, until it is deactivated.

Any attempt to substitute a password is prohibited.

To access your account, click on “My account” and identify yourself: enter your email address and password.


Anne DEFROMONT reserves the right, without notice or compensation, to deactivate a customer's account in the following cases:

- non-compliance by the customer with the general conditions of sale and the general conditions of use,

- non-payment by the customer of the sums due,

In accordance with the provisions of the Data Protection Act of January 6, 1978, you have at any time a right of access, opposition, rectification, and deletion of your personal data concerning you held by SARL DEFROMONT, by writing by mail and providing proof of your identity, addressed to Anne DEFROMONT - 165 rue du chevaleret - 75013 Paris - France.

Anne DEFROMONT undertakes to deactivate the account within a maximum period of 48 hours from receipt of this letter.


You declare that you have read and accepted these general conditions of sale before placing your order. Validation of your order therefore constitutes acceptance of these General Conditions of Sale. Unless proven otherwise, the data recorded by Anne DEFROMONT constitutes proof of all transactions carried out by Anne DEFROMONT and you.

The finger size of the ring available in stock is displayed on the product sheet in the “Finger size” section. If this size does not correspond to the desired size, you can select another size from the drop-down menu at the top right of the product sheet. The ring will be adjusted to the selected size. The right of withdrawal cannot be exercised on the purchase of a personalized ring in your size.

The first size is free. In the case of a request to modify this first sizing, the cost of the second sizing as well as the outward and return shipping costs are your responsibility.

After placing your order, you will receive an email confirming the elements of your order.

We will inform you by email of the progress of your order and the dispatch of your items.

Anne DEFROMONT reserves the right to cancel or refuse any order from a customer with whom there is a dispute relating to the payment of a previous order.


Payment for products can be made by:

- Bank card via the Payzen solution in partnership with Société Générale

- Credit card via Paypal

- Bank transfer

Subject to all necessary checks, your order is only shipped from the date on which full payment for the order is received by Anne DEFROMONT. In the event that payment proves to be irregular, incomplete or non-existent, for whatever reason, Anne DEFROMONT reserves the right to block delivery of the ordered product. The goods delivered will remain the property of Anne DEFROMONT until full payment of the price.


Each of your orders includes an invoice. This invoice details the order item by item and mentions the shipping costs. Each invoice can be printed in “My account” section “Order history”


Registered Colissimo against signature to France - Free

Colissimo international (European Union): 4 to 8 working days

Colissimo international (USA -Australia -Canada): 5 to 8 working days

Upon receipt of the order and payment, the products are shipped within 24 hours and delivered in France by La Poste to the delivery address that you indicated during the ordering process. Delivery times may vary in the event of delivery difficulties, strikes, holiday periods or stock shortages. Anne DEFROMONT cannot be held responsible if these deadlines are exceeded. In the event of stock shortages or shipping delays, an email will be sent to you.

If resizing is necessary, the jewelry will be shipped within 10 to 15 business days after receipt of your payment. You will be informed by email.

If paying by transfer, the order will only be processed upon receipt of the transfer. Consequently, the deadlines applicable in this case are those on the day the transfer is received and can therefore be modified from those mentioned on the day the order is placed.

We invite you to regularly consult your account to monitor your order.

You must ensure the good condition of the delivery. In this regard, it is your responsibility to check the content, conformity and condition of the product upon delivery. In the event of observed or suspected damage (damaged package, already opened, etc.), you must notify the delivery person and Anne DEFROMONT of any reservations about the delivered product within 2 days of receipt of the product. We undertake to refund or exchange apparently defective products. In this case, we kindly ask you to report this in detail in writing and return the product(s) to us. The request must be made within ten working days of delivery. Any complaint made outside this deadline cannot be accepted. Products must be returned to us in the condition in which you received them. The return costs will be refunded to you.

Anne DEFROMONT cannot be held liable in the event of non-compliance with the legislation of the country where the product is delivered (for example in the event of a product being banned, etc.). It is your responsibility to check with local authorities the possibilities of importing or using the products or services you plan to order.


In accordance with the legislation, you have the possibility, if you change your mind, to exercise your right of withdrawal within 14 days without having to provide any reasons or to pay penalties, except the return costs. The period starts from receipt of the package. However, items that don't meet your expectations must be returned to us intact and clean in their original packaging. This right of withdrawal can never apply if the products delivered have been damaged, soiled or have clearly been subject to lasting use or modification.

To exercise your right of withdrawal, please go to your order history, then select order details, you'll find the instruction to express your desire to withdraw, then validate. This function is available when the status of your order has changed to "Delivered".

This right of withdrawal cannot be exercised on the purchase of a ring that has been adjusted to the ordered finger size.

ART L221-28: The right of withdrawal cannot be exercised for contracts for the supply of goods made to the consumer's specifications or clearly personalized.

Returns will be made to Anne DEFROMONT - 165 rue du chevaleret - 75013 Paris


Refunds of products referred to the articles "deliveries and returns" will be made within 14 days from the date from which SARL DEFROMONT is informed of the consumer's decision to withdraw. If the items are not received within 14 days following the withdrawal mentioned above, the refund will be deferred until receipt of the items. The refund will be made using the same means of payment as that used by the buyer during the initial transaction. No cash on delivery will be accepted whatever the reason.


All our products benefit from the legal guarantee against hidden defects.


We are committed to protecting your personal data. All personal data about you that we have collected is treated with the strictest confidentiality. CNIL declaration number: 2038525 v 0


In the absence of express opposition on your part, you give your consent to the use of the personal data collected under the terms of your order, as part of the seller's customer file. In accordance with Law No. 78-17 of January 6, 1978 relating to data processing, files and freedoms, you have the right to access and rectify at any time. In this case, you must send your request to Anne DEFROMONT - 165 rue du chevaleret - 75013 Paris - France, indicating your name, first name, email, address and if possible your customer reference.


These general conditions are subject to French law.

In the event of a dispute, the buyer will contact the seller as a priority in order to agree on an amicable solution. Otherwise, the parties assign jurisdiction to the Commercial Court of Paris, France.